Cookies Policy | Lucky Bar Casino

1. What are cookies?

Cookies are small text files that a website may store on your computer, tablet, mobile phone or another internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies do not normally contain information that directly identifies you by name, although some cookies may be linked with other information we hold about you.

Cookies may be placed by Lucky Bar Casino or by selected third-party providers that support our website. Similar technologies, including pixels, tags, web beacons, local storage and device identifiers, may also be used for related purposes. In this policy, the term cookies includes these technologies unless a distinction is required.

Cookies may be session cookies or persistent cookies. Session cookies are temporary and are generally removed when you close your browser. Persistent cookies remain on your device for a set period, or until you delete them, and may help remember settings or recognise a returning visitor.

Why cookies are used

To keep the website operating and support account, login and security features.
To remember preferences, choices and information entered during a visit.
To understand how visitors use the website and identify areas for improvement.
To help protect the website, accounts and transactions from misuse or suspicious activity.
To provide relevant information, promotions or advertising where permitted and appropriate.
To support responsible gambling information, age-related controls and safer-play features.

2. Types of cookies we may use

Strictly necessary cookies

These cookies are required for core website functions. They may support navigation, account access, session management, security checks, fraud prevention and features you request. Without these cookies, some parts of the website may not work correctly. Because they are needed to provide requested services, they may not always be disabled through the website preference tool.

Functional cookies

Functional cookies allow the website to remember choices such as language, display settings, region or other preferences. They can make your visits more convenient by reducing the need to repeat selections. If you reject these cookies, the website may still work, but some personalised features or saved preferences may not be available.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may collect information such as pages viewed, links used, approximate location, device type, browser type, visit duration and general traffic patterns. This information is generally analysed in aggregated or otherwise limited form to monitor performance, fix errors, improve content and make the website easier to use.

Security and risk-management technologies

Cookies and similar technologies may help recognise unusual activity, protect accounts, detect automated or fraudulent behaviour and support compliance processes. These technologies help maintain the integrity of the website and protect players, payment processes and business systems. Refusing them may affect access to services where security checks are necessary.

Advertising and marketing cookies

Where used and permitted by law, marketing cookies may help measure campaigns, limit repeated advertisements, understand which content is useful and show information that may be more relevant to your interests. These cookies may be set by us or by service providers acting on our behalf. Marketing communications should not be treated as encouragement to gamble beyond your means.

3. How we use cookie information

Information collected through cookies may be combined with information provided when you create or use an account, contact us, participate in promotions or use other website features. We use this information for legitimate business, operational, security, legal and service-related purposes, subject to applicable privacy requirements.

Operating, maintaining and securing the website.
Remembering your session and helping you complete requested actions.
Checking that website content and functions perform as intended.
Analysing traffic, usage trends and technical performance.
Investigating errors, preventing abuse and managing security risks.
Supporting identity, age and account-protection processes where required.
Understanding the effectiveness of communications and website content.
Managing preferences and respecting choices made through cookie controls.
Meeting applicable legal, regulatory and responsible gambling obligations.

Cookie information may be processed by providers that host, secure, analyse or support the website. These providers are expected to handle information in accordance with their contractual obligations and applicable law. Some providers may process information outside Australia. Where this occurs, appropriate measures are taken where required to protect personal information.

Responsible gambling and privacy

Lucky Bar Casino supports informed and responsible participation in online gambling. Cookie-based information may be used to help display responsible gambling content, support safer-play tools or manage access and account protections. Cookies do not assess whether gambling is suitable for you, and they do not replace personal limits, self-exclusion arrangements or other responsible gambling measures. If gambling is causing concern, consider using available responsible gambling tools and seeking independent support.

4. Managing cookies and your choices

When you first visit the website, you may be shown a cookie notice or preference tool. Depending on the available settings, you may be able to accept all cookies, reject non-essential cookies or select categories individually. Your choices may be saved for a period of time. If you clear your browser data or use another device or browser, you may need to set your preferences again.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from specific websites or block certain types of cookies. Instructions vary between browsers and devices, so you should consult the relevant help menu or the provider's support information.

Open the settings or preferences menu in your browser.
Find the privacy, security or site-data controls.
Review the options for cookies and similar website data.
Choose whether to allow, restrict or delete cookies.
Return to the website and review your cookie preferences if necessary.

Disabling cookies may not prevent you from viewing general website content, but it can affect functionality. You may be unable to log in, keep a session active, save preferences, complete certain processes or use account and security features properly. Blocking all cookies can also cause parts of the website to display incorrectly. Strictly necessary cookies may remain active where they are required for a requested service or website security.

Some third-party services may provide their own controls for managing cookies or personalised advertising. Using those controls does not necessarily remove cookies already stored on your device, and browser settings may still be required. Choices made with one provider may not apply to other providers.

5. Updates, retention and further information

We may update this Cookies Policy from time to time to reflect changes to the website, technology, services, legal requirements or our use of cookies. The updated version will be made available on this page, with an effective date or other notice where appropriate. You should review this page periodically so you understand the current approach.

The length of time a cookie remains on your device depends on its purpose. Some cookies are deleted at the end of a session, while others may remain until they expire or you remove them. Retention periods can vary between cookie categories and service providers. We aim to retain information only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted by law.

Our Privacy Policy explains how personal information is collected, used, stored and disclosed, and describes rights and choices that may apply to you. If you have questions about cookies, privacy or the way the website handles information, please use the available contact or support channels on the Lucky Bar Casino website. Do not include payment details, passwords or other sensitive information unless it is specifically requested through a secure process.

By continuing to use the website after reviewing the applicable notice, you acknowledge that cookies may be used in accordance with this policy and any preferences you select. You can change your choices at any time through the available cookie controls or your browser settings.